Leadership Program Development

In our experience what makes or breaks an organization's success is the leadership of the people within. It's rare that failure is the direct result of deficiencies in technical or other "hard" competencies. Unfortunately, many organizations don’t support the development of vital leadership skills necessary for the success of individuals, teams or the organization as a whole.

EXLI's Leadership Development Program is designed to create, implement and run a program that provides the appropriate leadership training at all levels within your organization.

Program Highlights:

  • Assess efficacy of existing leadership opportunities within your organization 
  • Teach vital leadership competencies such as team contracting, goal-setting, decision-making, effective communication, conflict management and resolution, etc. 
  • Implement leadership skills via hands-on, “live fire” projects 
  • Create mentoring programs through which program graduates will mentor and support subsequent trainees, thereby institutionalizing a “culture of leadership”

Outcomes & Benefits:

  • A leadership program that is hard wired into your organization and accessible to individuals at all levels
  • A leadership program integrated into your existing organizational structure and consistent with your ongoing leadership initiatives 
  • Personalized learning agenda for each trainee 
  • Peer-driven leadership mentoring program 
  • Transparent “culture of leadership”


This past year UCSF’s Program in Medical Education for the Urban Underserved (PRIME-US) had the pleasure of working with Oli Mittermaier and Teo Nissan from EXLI. Our collaboration focused on introducing the concept of Emotional Intelligence to our learners and identifying ways they can incorporate that into their professional development. They are a very creative and energetic team. They worked with us to develop a robust training for the students, faculty and staff which proved to be thought provoking and valuable for us all!
— Aisha Queen-Johnson, MSW (Program Manager, UCSF PRIME-US)

Team Development

Working with others in a group/team is a given in every organization. Most teams that struggle do so because team members lack specific self and group leadership skills. Even high-functioning teams are often unaware of the reason for their success and are therefore limited in their ability to replicate successes in subsequent situations.

Program Highlights

  • Clarify goals and purpose of the team 
  • Define and articulate resources and skills needed for the team’s success 
  • Implement team contracting processes 
  • Develop key briefing/debriefing, communication, feedback and conflict resolution skills 
  • Ongoing support through completion of team project

Outcomes & Benefits:

  • Sustained improvement in team performance 
  • Greater emotional resonance and trust between team members 
  • Improvement in team’s ability to process and resolve disagreements and conflicts 
  • Awareness of factors that contributed to the team’s success and understanding of how to replicate that success

More than ever, clinicians are working in teams and taking on leadership roles in our changing health care environment. Emotional/Social Intelligence thus takes on greater importance in making an effective clinician leader. Our pilot with medical students showed that EXLI represents a promising approach in advancing our students’ competencies in emotional and social intelligence.
— Ben Lui, MD (Associate Medical Director at Chinatown Public Health Center)

1-on-1 Training

Many of us have received training to develop key technical skills. Meanwhile, so-called "soft skills" are assumed to be innate--you either have them or you don't. As a result, many schools and employers don't provide soft-skill training especially when it comes to leadership.

Oddly enough, these "soft skills" are the very skills that studies show to be the key ingredient to successful leadership. But unlike technical skills, leadership and emotional intelligence cannot be taught on a didactic basis. It can only be taught through experiential learning.  As a result, EXLI's 1-on-1 Training engages individuals in an experiential learning process that helps them to improve their emotional intelligence making them more efficient and effective contributor to organizational goals.  Additionally, EXLI's 1-on-1 Training goes beyond developing simple "management" skills, it helps individuals develop the leadership skills necessary to overcome previous obstacles to performance.  Finally, our 1-on-1 Training can help individuals more effectively manage important life transitions such as a new job, career change, on the job performance problems, family transitions, divorce, or relocation.

Specifically, our 1-on-1 Training program provides:

Program Highlights

  • Participant takes the Emotional Quotient Inventory 2.0 (EQ-I 2.0®) self-assessment 
  • Debrief with EXLI coach to accurately interpret EQ-I 2.0® results
  • Define specific behavior/habit change goals
  • Participant receives ongoing coaching from EXLI to implement behavior change into daily activities

Outcomes & Benefits:

  • Greater self-awareness of which behaviors to change and why
  • Deeper understanding of how these specific habitual behaviors are impacting performance
  • Clear road-map for addressing challenging behaviors
  • Sustained support to help integrate learning into practical


Oli is a very caring and empathetic listener whose warmth and compassion put me immediately at ease when working with him. With a keen sense of responsibility and dedication to helping his clients, he shows ways for others to transform their lives using his witty and brilliant talent. He is sensitive, respected and admired by those who were fortunate enough to be counseled by him. I feel very grateful to have been able to be counseled by him and recommend him unhesitatingly.
— Catherine Gautier (Prof. Geography, UC Santa Barbara)
Oli has worked in a very intensive coaching series with me and I was (and still am) deeply impressed by this experience. His empathetic nature make it easy to open, and I felt well taken care of me at all times and protected. His specific questions have made in a very short time exactly to the respective point and led me to change my perspective and to consider the problem from a completely different angle. As a result, I had many “aha moments” and turn the questioning technique still (months after the coaching) in my daily life to. Thanks Oli for these people to help themselves.
— Stephannie Stewart (Movenyo Dance Studio Owner, Germany)

Skills Assessment & Benchmarking

Unlike specific technical “hard” skills in which an individual either does or does not perform a specific task, an individual’s competency in leadership skills such as self-awareness, empathy, stress tolerance and impulse control are more difficult to measure.

In order to gain a snapshot of an individual’s current social and emotional competence, we employ the industry gold standard Emotional Quotient Inventory 2.0 (EQ-I 2.0®) instrument. Each trainee receives a detailed report and interpretation of the EQ-I 2.0® results in order to create a Personalized Learning Agenda (PLA). In our experience, the EQ-I 2.0® is the most effective instrument to help identify and quantify performance of key leadership skills.

Program Highlights:

  • Individual assessments via the EQ-I 2.0® 
  • Peer assessment of individual performance via the EQ-360® 
  • Team assessments via the TESI® 

Outcomes & Benefits:

  • Awareness of strengths and areas of improvement
  • Common framework and language for all trainees to modify behavior